Refund policy
Return and Refund Policy
Satisfaction Guarantee
At Baltispore, we are committed to your complete satisfaction with every purchase. If, for any reason, you are not fully satisfied with your product, we offer a hassle-free replacement or refund.
Replacement or Refund Options
We stand by the quality of our products. If you are not satisfied, simply reach out to us, and we will either replace your product or provide a refund.
No Return Required
For tinctures and most other products, there is no need to return the item to us. Your satisfaction is our priority, and we trust our customers.
How to Request a Replacement or Refund
1. Contact Us: Email us at help@baltispore.com or call/text us at 443-961-1067.
2. Provide Details: Include your order number and a brief description of the issue.
3. Choose Your Solution: Let us know if you prefer a replacement or a refund or store credit!
Response Time
We strive to respond to all inquiries within 24 hours. Our goal is to resolve any issues quickly and to your satisfaction.
Our Commitment
We aim to wow every customer by going above and beyond. Your experience with Baltispore should be nothing short of excellent. Please do not hesitate to contact us with any concerns.